0333 3441271 info@consumeractionline.com

Consumer Action Line Ltd Registered Office Address:Office 24844, PO-BOX 6945, LONDON, W1A 6US and COMPANY HOUSE REG NUMBER 12068883.Our Company Reg number is 10419677.

Any agreement for the recovery of monies is between you and Consumer Action Line Ltd (hereinafter referred to as “CAL, or Consumer Action Line”);

Upon signing an agreement with Consumer Action Line Ltd you confirm your instructions to engage the services of the Consumer Action Line Ltd to undertake the relinquishment of your Timeshare product on a No Win No Fee agreement a win will construe as relinquishing your Timeshare and if applicable a recovery of the monies you have paid in respect of your timeshare/holiday club membership/points scheme from your credit provider.

You understand that in consideration of the work undertaken in respect of relinquishing your Timeshare products and recovering the aforementioned monies you agree to irrevocably pay a fixed price for the relinquishment of your Timeshare and a percentage of all monies recovered on your behalf to Consumer Action Line Ltd where applicable. You further understand that no fee will be payable by you should Consumer Action Line Ltd fail to obtain a relinquishment or settlement on your behalf.

You agree to be bound by this agreement and further agree not to accept relinquishment or settlement from any other source whilst this agreement is in force with the Consumer Action Line Ltd.

You understand that you have an obligation under this agreement to assist the Consumer Action Line Ltd in their negotiations and communications with your Timeshare company and credit provider. You are required to disclose to the Consumer Action Line Ltd all written and verbal correspondence relating to this matter and will co-operate fully throughout the duration of my/our relinquishment and/or claim.

You understand that if you obstruct Consumer Action Line Ltd in carrying out their duties or employ or negotiate this matter yourself or engage a third party without the Consumer Action Line Ltd’s prior consent you may be in breach of your agreement and may be liable for their reasonable fees.

The Consumer Action Line Ltd reserve the right to claim the same percentage agreed with the Consumer Action Line Ltd of any amount that may be recovered either by you or any third party you seek to instruct to act as your agent or representative, should this agreement be breached in any way whatsoever and without the consent of the Consumer Action Line Ltd.

You understand that you may also incur the cost of obtaining your bank and or credit statements, if you do not have copies.

The Consumer Action Line Ltd will not accept any offer settlement without your prior consent, subject to you being advised upon what is reasonable by the Consumer Action Line Ltd.

 

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