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At the Consumer Action Line, we can give you expert advice on the holiday ownership and timeshare industry.
We compared the very best timeshare compensation and exit companies.

We put them all together in one place under the Consumer Action Line, our independent advisers can offer you free and impartial advice on which one then offers YOU the best solution.
After speaking to many of our owners, we have found that the rising maintenance fees were a major factor which meant they were unable to afford their ownership any longer.

Annual management charges are supposedly there to pay for the maintenance of the resort; however, many owners feel they are being exploited by the resorts as a way for them to continue to make money from owners after selling them a timeshare.
Most annual charges have risen year on year, and this has been going on for decades, causing financial difficulties for many and now most owners are paying far more than they had ever envisioned for their ownership.


"Consumer Action Line" your one stop shop to peace of mind

Problem's exiting your Timeshare?

Owners that try to exit their timeshare contracts have found that their contracts are “in perpetuity”, which means that the contract never ends and can even be passed on to the owner’s children or next of kin, or even form part of your estate creating an ongoing debt for the remaining years owed before your beneficiaries can get settlement from your will. Initially, timeshare owners were told that this was to protect their investment however, the timeshare model has proven it is not an investment, not only were owners unable to make any profits from the sale of their timeshare, but they were also tied in for life with no chance of ever being able to escape.

Resort developers then started offering “floating weeks”, meaning an owner would be assigned to a range of weeks in the year of which they could choose from instead of the traditional fixed week timeshare. This at first seemed as though it would offer more flexibility and choice, but again it soon became apparent that securing the week in which they wanted was nearly impossible to obtain.

Were you offered Fractional Ownership?

Resorts developers then facing changes in the law started selling “fractional ownership”, meaning a property was actually sold to multiple people with each client receiving a set number of weeks(shares) per year, in which to use the property or rent out. “Fractional ownership” unfortunately still has all the pitfalls of a traditional timeshare, including rising maintenance fees and watertight contracts.

Recent changes in consumer law state that “floating weeks” have been ruled null and void and “in perpetuity” contracts have been ruled illegal, other changes involved deposits that have been taken during the statutory 14-day cooling off period. Whilst these are steps in the right direction, it still raises many issues as it has not gone far enough to get to the root of the problem.

Owners that purchased “floating weeks” suddenly found themselves with nothing as their week simply ceased to exist.
In addition the owners that signed contracts “in perpetuity” before 1999 found they weren’t covered by the new laws. This has left many owners with an uphill struggle if they wish to terminate their timeshare contract.

We provide only intelligent, impartial and independent advice and solutions to all of these problems. Our team of expert advisers will only ever offer you information on your options.

Do you need intelligent, impartial and independent advice?

Then the “Consumer Action Line” is an independent advisory company that helps timeshare owners clearly understand their current options based on their individual situations.


Need intelligent, impartial and independent advice?

The “Consumer Action Line” is an independent advisory company that helps timeshare owners clearly understand their current options based on their individual situations.

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